INNOCENT DESIGNS
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RETURN AND REFUND POLICY 

We hope you love what you ordered. But in case you don't—perhaps it's a little too big or the style just isn't you—we'll send you a new size, color, or style, or issue you a quick refund. Find our conditions for returns below.

Returning Goods 

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

INNOCENT DESIGNS ATTN: VANESSA JAMES, 50 NE STAFFORD ST, PORTLAND OR 97211

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

Gift Cards are delivered to the recipient by email and include instructions on how to redeem them at checkout.

Our Gift Cards have no additional processing fees and never expire. 

Please note eGIFTCARDS can not be used on wholesale/custom orders.

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